shutdown computer when finished not working

Post here if you have problems installing or using FBackup
tmaugham
Posts: 6
Joined: Sat Aug 31, 2019 8:47 pm

shutdown computer when finished not working

Postby tmaugham » Sat Aug 31, 2019 9:21 pm

I am a new user of fbackup version 8.1.206 on a PS using Windows 7 Ultimate 64 bit. When executing a backup I check the 'Shutdown computer when finished' box but the computer does not shut down, instead in the log I get the following messages:

[8/31/2019 9:41:35 AM] Run program/action "<Shut down>"
[8/31/2019 9:41:46 AM] Could not find running instances of bShutdownSched.exe or bShutdown.exe in order to process "saPowerOff" notification
[8/31/2019 9:41:46 AM] SetShutdownRights failed with error: Not all privileges or groups referenced are assigned to the caller(1300)
[8/31/2019 9:41:46 AM] ExitWindowsEx failed with error: A required privilege is not held by the client(1314)
[8/31/2019 9:41:46 AM] Warning: Could not execute action "<Shut down>". Reason: "A required privilege is not held by the client (1314)"

I am able to get automatic shutdowns properly from other applications such as Easeus partition magic and todo backup, why doesn't it work in fbackup?

Thanks!!!!!!

Softland
Posts: 1650
Joined: Thu May 23, 2013 7:57 am

Re: shutdown computer when finished not working

Postby Softland » Tue Sep 03, 2019 12:44 pm

Hi,

It seems the bShutdownSched.exe process was stopped since FBackup started. Please make sure the antivirus/firewall does not block that process.

tmaugham
Posts: 6
Joined: Sat Aug 31, 2019 8:47 pm

Re: shutdown computer when finished not working

Postby tmaugham » Tue Sep 03, 2019 7:45 pm

Thanks for the suggestion but no AV and no firewall... As I said, auto shutdown is working for other apps, just not fbackup.

Softland
Posts: 1650
Joined: Thu May 23, 2013 7:57 am

Re: shutdown computer when finished not working

Postby Softland » Wed Sep 04, 2019 5:37 am

Hi,

Is the bShutdownSched.exe process running on your computer in Task Manager?

tmaugham
Posts: 6
Joined: Sat Aug 31, 2019 8:47 pm

Re: shutdown computer when finished not working

Postby tmaugham » Wed Sep 04, 2019 11:18 pm

No...

Softland
Posts: 1650
Joined: Thu May 23, 2013 7:57 am

Re: shutdown computer when finished not working

Postby Softland » Thu Sep 05, 2019 7:41 am

Hi,

When you enable the scheduler, that process should start in Task Manager.
If it doesn't, please try to manually run it from the FBackup installation folder. Does it starts?

tmaugham
Posts: 6
Joined: Sat Aug 31, 2019 8:47 pm

Re: shutdown computer when finished not working

Postby tmaugham » Fri Sep 06, 2019 5:04 pm

I've made some time to do some testing. my results are:

1. I upgraded to version 216 in the vain hope that the problem would be corrected. It was not.
2. There is no bShutdownSched.exe but there is a bShutdown.exe. If i execute it prior to launching fbackup then the auto shutdown works.
3. To me this is an unnecessary and very unwelcome workaround, why doesn't your program work correctly?

Thanks for your help.

tmaugham
Posts: 6
Joined: Sat Aug 31, 2019 8:47 pm

Re: shutdown computer when finished not working

Postby tmaugham » Fri Sep 06, 2019 7:11 pm

FWIW I'm executing fbackup.exe, is that correct?

tmaugham
Posts: 6
Joined: Sat Aug 31, 2019 8:47 pm

Re: shutdown computer when finished not working

Postby tmaugham » Sat Sep 07, 2019 12:05 am

I solved the problem myself. I created a simple batch file that first loads bshutdown.exe and then executes fbackup.


Return to “Troubleshooting”