Backup freezes
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redsho1999
- Posts: 8
- Joined: Sat Oct 21, 2017 5:49 am
Re: Backup freezes
On both of the latest two versions. Seems to me that it can't handle a really long path/file name. I have attached an example of one of the files it was hanging on.
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- 2021-06-25-006849.png (21.69 KiB) Viewed 113670 times
Re: Backup freezes
Am also seeing similar issues that have never occurred in the past 9 months. The backup just seems to freeze and not complete. Sometimes it freezes at 0% others at 1%.
Has there been any resolution to this issue
Should also add that currently running 9.0.323
Has there been any resolution to this issue
Should also add that currently running 9.0.323
Re: Backup freezes
I just came here and registered to say the same thing. Backups just freezing. In fact, when I just tried (twice) to manually run the problem backup, it stopped on the FIRST file. The third attempt copied a few files and stopped. Last night's scheduled backup ran for 20 minutes and stopped.
FBackup is using 11 to 13% of CPU after it "freezes" (until I hit Cancel).
P.S. I think the issue that many are describing is different to the original issue in this post.
FBackup is using 11 to 13% of CPU after it "freezes" (until I hit Cancel).
P.S. I think the issue that many are describing is different to the original issue in this post.
Re: Backup freezes
Anyone with this issue notice if it's gone with the latest version 9.0.333? I haven't tried it.
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Adrian (Softland)
- Posts: 1983
- Joined: Thu May 23, 2013 7:57 am
Re: Backup freezes
Hi,
When the backup freezes, please try to restart the Volume Shadow Copy from Control Panel->Services.
Does it solves the problem?
When the backup freezes, please try to restart the Volume Shadow Copy from Control Panel->Services.
Does it solves the problem?
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redsho1999
- Posts: 8
- Joined: Sat Oct 21, 2017 5:49 am
Re: Backup freezes
Disabled all scheduled V9 backups and reinstalled V8.9 which works perfectly. I really don't see what V9 does for me so I might as well stay on V8.9.
Re: Backup freezes
Hi Adrian. Yes! Restarting the Volume Shadow Copy service results in the backup continuing.Adrian (Softland) wrote: ↑Wed Jun 30, 2021 12:01 pmWhen the backup freezes, please try to restart the Volume Shadow Copy from Control Panel->Services.
Does it solves the problem?
Re: Backup freezes
So when will this be fixed?? Manually restarting a service is not a good solution. Especially for non-savvy users
Re: Backup freezes
I assume they're confirming what the issue is so that they can fix it. You're right, manually restarting the service is not a solution for ANYONE - as a lot of people (including me) would schedule their backups for the middle of the night and expect it to be finished in the morning.
Now that they appear to have discovered the issue, it should hopefully be just a matter of time before a fix/work around is developed - and then it needs to go through the roll-out process.