Outlook Backup Error

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scn
Posts: 1
Joined: Fri Apr 02, 2010 6:26 pm

Post by scn »

Hi:
New to Outlook, but have been running Outlook Express for many years.
Now running XP Pro with Outlook 2007. Trying to backup to a new directory I created c:\Outlook Backup. Changed file location in Outlook backup utility, saved and exited to begin backup. Got the following Error Copying File or Folder: Cannot Copy Outlook: The process cannot access the file bacause another process has locked a portion of the file.
Would appreciate any thoughts or suggestions.
Thanks in advance.


Adrian (Softland)
Posts: 1672
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Backing up open files has the following limitations: It works

- only on Windows XP, Windows 2003 Server, Windows Vista or Windows 7

- only for users with administrator access rights to copy open files

- only on local hard drives

- only on NTFS formatted partitions

- only if the VSS (Volume Shadow Service) is running and it is properly configured
If all of the above are true and still cannot backup open files please see: http://www.backup4all.com/download/pdf/ ... ervice.pdf


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