Outlook Backup Error

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scn
Posts: 1
Joined: Fri Apr 02, 2010 6:26 pm

Postby scn » Sat Apr 03, 2010 1:40 am

Hi:


New to Outlook, but have been running Outlook Express for many years.


Now running XP Pro with Outlook 2007. Trying to backup to a new directory I created c:\Outlook Backup. Changed file location in Outlook backup utility, saved and exited to begin backup. Got the following Error Copying File or Folder: Cannot Copy Outlook: The process cannot access the file bacause another process has locked a portion of the file.


Would appreciate any thoughts or suggestions.


Thanks in advance.



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Wed Apr 07, 2010 5:19 pm

Hi,


Backing up open files has the following limitations: It works

- only on Windows XP, Windows 2003 Server, Windows Vista or Windows 7

- only for users with administrator access rights to copy open files

- only on local hard drives

- only on NTFS formatted partitions

- only if the VSS (Volume Shadow Service) is running and it is properly configured


If all of the above are true and still cannot backup open files please see: http://www.backup4all.com/download/pdf/Volume-Shadow-Copy-Service.pdf




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