When I try to restore it only restores the folders. All the documents, pictures...etc. Are not included?
Restoring Issues
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Adrian (Softland)
- Posts: 1983
- Joined: Thu May 23, 2013 7:57 am
Hi,
The files should be also restored.
Please send us:
- the backup log from View->Job Logs->Last backup log
- the restore log from View->Job Logs->Last restore log
- the .fkc backup catalog from View->Open Folder->Catalog Folder.
Put all files into a zip archive and send it to info[at]fbackup[dot]com
The files should be also restored.
Please send us:
- the backup log from View->Job Logs->Last backup log
- the restore log from View->Job Logs->Last restore log
- the .fkc backup catalog from View->Open Folder->Catalog Folder.
Put all files into a zip archive and send it to info[at]fbackup[dot]com
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html