Restoring Issues

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cartermmegan
Posts: 3
Joined: Sat Sep 10, 2011 2:37 pm

Postby cartermmegan » Tue Sep 13, 2011 4:25 am

When I try to restore it only restores the folders. All the documents, pictures...etc. Are not included?



Softland
Posts: 1666
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Tue Sep 13, 2011 11:28 am

Hi,


The files should be also restored.

Please send us:

- the backup log from View->Job Logs->Last backup log

- the restore log from View->Job Logs->Last restore log

- the .fkc backup catalog from View->Open Folder->Catalog Folder.

Put all files into a zip archive and send it to info[at]fbackup[dot]com




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