I'm afraid, Softland, that you delude yourself when you say it is "very easy to use" and that "the instructions are simple". I have given you an indication of my level of education, and clearly there are others on this forum who have 'difficulty' too. It isn't a question of education/intelligence though, it's a question of speed (time to get to grips with the 'product') and ease to acomplish what you set out to do without getting bogged down in the need to explore instructions, learn new terms and sit for a degree in Computer Studies prior to understanding terminology and processes. What is easily understandable for you is not for others; hence the examples I provided to illustrate this in my last post - I imagine you would have a hard time understanding terminology and processes in my 'very easy' job. "My instructions were really very easy to understand" I would tell you as you scratched your head wondering what on earth I was talking about......
Please identify to me, in your home page,
http://www.fbackup.com/ where it tells the user that "Fbackup is not designed for systems backup", because I can't see that anywhere. Maybe again through speed I missed it, so it can't clearly be identifiable. Had I readily seen (and understood) that I may not have embarked upon the download and use of the software, but even had I made the decision to do so I would have understood that the programme has limitations and therefore that is why I couldn't readily do what I wanted to do. Only AFTER trying to do what I wanted to do, registering for a forum, ranting on, and following advice provided, do I get the message that the software isn't designed to do what I am trying to do. That is simply too late in the process.
This is the reality Softland: I, along with many other users no doubt, simply don't understand what really goes on 'behind' the computer screen. We can use application packages without problem, but as soon as we get into files, data, OS, drives, Zips, etc etc we start to get lost. That is what a computer studies degree is for. We don't have comuter studies degrees, we have economics degrees and art degrees etc etc.....and many don't have such higher levels of education. So what are 'simple instructions' for you are not simple instructions for those who are not familiar with terminology, computers and processes. What we do understand is that if our computer gets stolen, we need to somehow restore all that we had on the hard drive to a new computer that we then go and buy at the shop. We expect to come home, get the external HDD out of the safe that we performed the back up on, plug it into the computer, and hey presto, everything is how it was on the stolen computer, albeit on the new computer. THIS IS THE REALITY OF WHAT A HUGE AMOUNT OF PEOPLE JUST WANT TO DO WITH A BACK UP PROGRAMME.
I don't know what specific files I need to back up! I don't want to have to tell the back up software programme what files to back up because I may miss a location that has important data in it, unbeknown to me! I just want to back up 'what is on my computer' so I can carry on doing what I was doing before 'the theft/loss' without any real inconvenience! And this software package is called FBACKUP, so it kind of appears (in the name) to do what I would expect a back up programme to do - which is back up your computer files! Your programme should be called 'FBACKUP SOME FILES BUT NOT OTHERS' so that the lay persons can at least understand that through use of simple English there may be a problem achieving what they want to do.
For me to understand what's going on, instructions have to be all there in black 'n' white, and clearly written. Anything left out, (IMPLIED), I'll most likely miss. 