Windows 8 Freezes or Hangs

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flipper
Posts: 1
Joined: Mon Dec 03, 2012 12:52 pm

Post by flipper »

Just bought a new computer. I've been using Fbackup for years and no issues. This computer has Windows 8 64-bit Pro I believe.
The computer worked perfect very very fast till Fbackup was installed. After that I could not do anything. Even after reboots which could only be done manually by holding down the power button.
If after restarting and I did it fast enough I could remove the software. Once removed the computer worked perfect again. Is there a Windows 8 compatablity issue?


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
We do not have such problems here under Windows 8.

Do you have the same problem with other applications?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

irongamer
Posts: 2
Joined: Mon Dec 10, 2012 6:03 pm

Post by irongamer »

I have the same problem. I just installed the latest version of FBackup and it locks up Windows 8. I have to do a hard reboot.
I do have a solid state drive for the OS. As such the drive has the following services disabled: super fetch, defragmentation, and the indexing service. Also AHCI mode is enabled on the motherboard and enabled in Windows 8 (which did take a manual registry edit). I don't know if these would affect FBackup's behavior.
No other applications cause this type of freeze. I also tried running FBackup as Administrator and in various comparability modes. No dice. =(


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Did you installed a clean Windows 8 or you upgraded from Windows 7?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

irongamer
Posts: 2
Joined: Mon Dec 10, 2012 6:03 pm

Post by irongamer »

It was a clean install.


ricardo
Posts: 2
Joined: Mon Dec 24, 2012 2:24 pm

Post by ricardo »

I also have windows 8 with clean install. it seems to freeze when you open fbackup. but if you wait long enough (10 minutes? i really don't know how long, i just go for a snack) it opens normally.


ricardo
Posts: 2
Joined: Mon Dec 24, 2012 2:24 pm

Post by ricardo »

timed the waiting: 12 minutes.


Adrian (Softland)
Posts: 1764
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Does it happen the same every time when you open FBackup?

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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