Hi,
Please click on Windows Start button and type: regedit.exe
Open the Registry editor and search for "fbackup".
Delete all FBackup entries from the registry.
Then try again to install FBackup.
Search found 3891 matches
- Wed Feb 22, 2023 6:39 am
- Forum: Troubleshooting
- Topic: Build 335 (8.8) installation hangs
- Replies: 5
- Views: 42973
- Wed Feb 22, 2023 6:37 am
- Forum: Troubleshooting
- Topic: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
- Replies: 3
- Views: 47178
Re: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
Hi,
Please download and install the latest version of FBackup 9.8.725 from: https://www.fbackup.com/download/setup/fbsetup-full.exe
Please download and install the latest version of FBackup 9.8.725 from: https://www.fbackup.com/download/setup/fbsetup-full.exe
- Tue Feb 14, 2023 11:59 am
- Forum: Troubleshooting
- Topic: Starting with version 9.8.708, all files are uploaded to the root folder of Google Drive.
- Replies: 1
- Views: 49240
Re: Starting with version 9.8.708, all files are uploaded to the root folder of Google Drive.
Hi,
The files should be uploaded in the folder you indicate.
If that is not working, please send us the last backup log and the .fkc catalog file to info[at]fbackup[dot]com
The files should be uploaded in the folder you indicate.
If that is not working, please send us the last backup log and the .fkc catalog file to info[at]fbackup[dot]com
- Tue Feb 14, 2023 11:58 am
- Forum: Troubleshooting
- Topic: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
- Replies: 3
- Views: 47178
Re: bStatistics.exe - win 11 - Trojan:Win32/Sabsik.DAB!MTB
Hi,
We scan each release with over 60 antivirus applications, no problems were found.
Do you use the latest version of FBackup 9.8.725?
We scan each release with over 60 antivirus applications, no problems were found.
Do you use the latest version of FBackup 9.8.725?
- Thu Feb 09, 2023 12:39 pm
- Forum: Troubleshooting
- Topic: File copy twice to google drive
- Replies: 1
- Views: 33291
Re: File copy twice to google drive
Hi,
Please send us the last backup log and the .fkc catalog file for that job, to info[at]fbackup[dot]com
Please send us the last backup log and the .fkc catalog file for that job, to info[at]fbackup[dot]com
- Thu Jan 26, 2023 11:46 am
- Forum: General
- Topic: Backup freezes
- Replies: 31
- Views: 313330
Re: Backup freezes
Hi, Is there any error message in the backup log? you can send us the log file to info[at]fbackup[dot]com Please note FBackup was not designed for system backups, but for data files backups only. You should exclude from the backup sources: NTUSER.DAT file and also Windows folder, Program Files folde...
- Mon Jan 16, 2023 8:10 am
- Forum: Troubleshooting
- Topic: How long before directories are deleted?
- Replies: 7
- Views: 35026
Re: How long before directories are deleted?
Hi,
Thanks for your answer.
I'm glad the problem is gone.
Thanks for your answer.
I'm glad the problem is gone.
- Fri Jan 13, 2023 8:53 am
- Forum: Troubleshooting
- Topic: How long before directories are deleted?
- Replies: 7
- Views: 35026
Re: How long before directories are deleted?
Hi,
Do you get that warning every time for the same folder?
Or it was only once when the first time occurred.
Do you get that warning every time for the same folder?
Or it was only once when the first time occurred.
- Tue Jan 10, 2023 12:23 pm
- Forum: Troubleshooting
- Topic: How long before directories are deleted?
- Replies: 7
- Views: 35026
Re: How long before directories are deleted?
Hi,
If the destination folder is not there (it was probably deleted outside FBackup), it cannot be deleted.
If the destination folder is not there (it was probably deleted outside FBackup), it cannot be deleted.
- Tue Jan 10, 2023 12:05 pm
- Forum: Troubleshooting
- Topic: Latest Update contains Virus!
- Replies: 14
- Views: 75647
Re: Latest Update contains Virus!
Hi,
That is strange. Please let us know if you have any other problems.
That is strange. Please let us know if you have any other problems.