Backup Error - Please help

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mstern13@yahoo.com
Posts: 2
Joined: Sat Jan 30, 2010 2:31 am

Postby mstern13@yahoo.com » Sat Jan 30, 2010 9:36 am

Hello - I have been using the software for about a week and all of a sudden I get the following error...


1/29/2010 9:05:19 PM] Error: Backup aborted. Reason:

Cannot create a file when that file already exists

Backup aborted at 1/29/2010 9:05:21 PM with 1 error(s), 0 warning(s)


Can anyone help me?



Softland
Posts: 1632
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Mon Feb 01, 2010 6:41 pm

Hi,


Please send us the complete backup log from View->Job Logs->Last backup log, to info[at]fbackup[dot]com



mstern13@yahoo.com
Posts: 2
Joined: Sat Jan 30, 2010 2:31 am

Postby mstern13@yahoo.com » Wed Feb 03, 2010 7:53 am

I emailed the log to info@fbackup.com

I hope that was the correct email address.



Softland
Posts: 1632
Joined: Thu May 23, 2013 7:57 am

Postby Softland » Fri Feb 05, 2010 6:50 pm

Hi,


Please follow these steps:

- download and install the latest version of FBackup 4.4 build 189

- recreate the backup job with a different name.




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