Backup Error - Please help

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[email protected]
Posts: 2
Joined: Sat Jan 30, 2010 2:31 am

Post by [email protected] »

Hello - I have been using the software for about a week and all of a sudden I get the following error...
1/29/2010 9:05:19 PM] Error: Backup aborted. Reason:

Cannot create a file when that file already exists

Backup aborted at 1/29/2010 9:05:21 PM with 1 error(s), 0 warning(s)
Can anyone help me?

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Adrian (Softland)
Posts: 1978
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please send us the complete backup log from View->Job Logs->Last backup log, to info[at]fbackup[dot]com

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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[email protected]
Posts: 2
Joined: Sat Jan 30, 2010 2:31 am

Post by [email protected] »

I emailed the log to [email protected]

I hope that was the correct email address.

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Adrian (Softland)
Posts: 1978
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please follow these steps:

- download and install the latest version of FBackup 4.4 build 189

- recreate the backup job with a different name.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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