Backup Error - Please help

mstern13@yahoo.com · Postby **mstern13@yahoo.com** » Sat Jan 30, 2010 9:36 am

Hello - I have been using the software for about a week and all of a sudden I get the following error...

1/29/2010 9:05:19 PM] Error: Backup aborted. Reason:

Cannot create a file when that file already exists

Backup aborted at 1/29/2010 9:05:21 PM with 1 error(s), 0 warning(s)

Can anyone help me?

Adrian (Softland) · Postby **Adrian (Softland)** » Mon Feb 01, 2010 6:41 pm

Hi,

Please send us the complete backup log from View->Job Logs->Last backup log, to info[at]fbackup[dot]com

mstern13@yahoo.com · Postby **mstern13@yahoo.com** » Wed Feb 03, 2010 7:53 am

I emailed the log to info@fbackup.com

I hope that was the correct email address.

Adrian (Softland) · Postby **Adrian (Softland)** » Fri Feb 05, 2010 6:50 pm

Hi,

Please follow these steps:

- download and install the latest version of FBackup 4.4 build 189

- recreate the backup job with a different name.