FBackup V8.8 Build 335 hangs on installation at 91% "Removing Applications"
I tried removing all existing versions, clearing registry entries, deleteing program Files folder and user folder.
Still hangs at 91%.
Any ideas?
Build 335 (8.8) installation hangs
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- Posts: 1984
- Joined: Thu May 23, 2013 7:57 am
Re: Build 335 (8.8) installation hangs
Hi,
The installation should work normally.
Can you give me access to your computer using TeamViewer?
Please send us an email to info[at]fbackup[dot]com, to discuss when we can connect.
The installation should work normally.
Can you give me access to your computer using TeamViewer?
Please send us an email to info[at]fbackup[dot]com, to discuss when we can connect.
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- Posts: 2
- Joined: Mon Feb 20, 2023 4:48 pm
Re: Build 335 (8.8) installation hangs
I have used FBackup for about a year, when trying to upgrade to the latest release v9.8 the application hangs at "removing application" 91 %.
I have tried to uninstall fbackup with add-remove programs and performed a registry clean. Any help would be appreciated.
Version 9.8 build 725
I have tried to uninstall fbackup with add-remove programs and performed a registry clean. Any help would be appreciated.
Version 9.8 build 725
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- Posts: 1984
- Joined: Thu May 23, 2013 7:57 am
Re: Build 335 (8.8) installation hangs
Hi,
Please click on Windows Start button and type: regedit.exe
Open the Registry editor and search for "fbackup".
Delete all FBackup entries from the registry.
Then try again to install FBackup.
Please click on Windows Start button and type: regedit.exe
Open the Registry editor and search for "fbackup".
Delete all FBackup entries from the registry.
Then try again to install FBackup.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html
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- Posts: 2
- Joined: Mon Feb 20, 2023 4:48 pm
Re: Build 335 (8.8) installation hangs
Thank you for the recommendation however, I am still not able to get past the removing application step and am stuck at... 91%. Any other recommendations?
- Attachments
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- FBackup Feb 22 23 .png (75.29 KiB) Viewed 46843 times
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- Posts: 1984
- Joined: Thu May 23, 2013 7:57 am
Re: Build 335 (8.8) installation hangs
Hi,
Can you give me access to your computer remotely?
Please send us an email to info[at]fbackup[dot]com to discuss when we can connect.
Can you give me access to your computer remotely?
Please send us an email to info[at]fbackup[dot]com to discuss when we can connect.
Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html