I have been running FBackup 4____ for a while now with no problems.
But today I did an Update to FBackup 5.1.558 and cannot get things to launch now.
When I launch FBackup 5.1.558 I get a window telling me "Buy Now" or "Already Paid"
First I thought that FBackup was FREE. The website says that over and over. So Why Do I Need To Buy Now?
And when I attempt to follow the Buy Now links I am not offered anywhere to either "Buy Now" or to obtain my Registration number?
How do I resolve this?
FBackup 5.1.558 Installation Problem
-
- Posts: 1978
- Joined: Thu May 23, 2013 7:57 am
Re: FBackup 5.1.558 Installation Problem
Hi,
You probably installed Backup4all, our commercial edition.
Please download the latest version of FBackup from our website.
You probably installed Backup4all, our commercial edition.
Please download the latest version of FBackup from our website.
Re: FBackup 5.1.558 Installation Problem
Thank you for your reply.
I did not download Backup4All.
I downloaded FBackup 5.1.558 from your webpage: http://www.fbackup.com/free-download.php then: http://www.fbackup.com/quick-download.php
The file which downloaded was named: fbsetup.exe
File size: 1232 KB
And it successfully installed.
However when I click on the FBackup 5 shortcut icon I get a window indicating:
Please wait while Windows configures FBackup
Then when that completes I get a FBackup 'splash' window for a second or two.
Then that 'splash' window is replaced by the Activate Application window showing "Buy Now" or "Already Bought"
Please help me resolve this so that I can once again use FBackup
Thank you
I did not download Backup4All.
I downloaded FBackup 5.1.558 from your webpage: http://www.fbackup.com/free-download.php then: http://www.fbackup.com/quick-download.php
The file which downloaded was named: fbsetup.exe
File size: 1232 KB
And it successfully installed.
However when I click on the FBackup 5 shortcut icon I get a window indicating:
Please wait while Windows configures FBackup
Then when that completes I get a FBackup 'splash' window for a second or two.
Then that 'splash' window is replaced by the Activate Application window showing "Buy Now" or "Already Bought"
Please help me resolve this so that I can once again use FBackup
Thank you
Re: FBackup 5.1.558 Installation Problem
I want to add the following in reference to your comment:
You probably installed Backup4all, our commercial edition.
The Activate Application window showing "Buy Now" or "Already Bought"
Just below that it says:
Click "Buy Now" if you don't own a license or on "Already Bought?" to activate FBackup
There is no mention of Backup4all on that page at all.
Where is the FREE FBackup 5.1.558 ??
You probably installed Backup4all, our commercial edition.
The Activate Application window showing "Buy Now" or "Already Bought"
Just below that it says:
Click "Buy Now" if you don't own a license or on "Already Bought?" to activate FBackup
There is no mention of Backup4all on that page at all.
Where is the FREE FBackup 5.1.558 ??
-
- Posts: 1978
- Joined: Thu May 23, 2013 7:57 am
Re: FBackup 5.1.558 Installation Problem
Hi,
It seems FBackup was not correctly installed on your computer.
Please uninstall it, then delete the "c:\ProgramData\Softland\FBackup 5" folder.
Try again to install FBackup.
Do you still have the problem?
It seems FBackup was not correctly installed on your computer.
Please uninstall it, then delete the "c:\ProgramData\Softland\FBackup 5" folder.
Try again to install FBackup.
Do you still have the problem?
Re: FBackup 5.1.558 Installation Problem
I ended up doing the following:
1. Use Windows to Uninstall FBackup 5.1.558
2. Use JV16 Power Tools to purge the Windows Registry of all instances of the word "FBackup"
3. Deleted all of the files & directories in the FBackup directory
4. Installed FBackup 5.1.558 using FBackup-Full.exe
5. Launched FBackup
All is OK now.
Obviously your Upgrade from FBackup 4 to FBackup 5 did not work.
You could have just told me which Windows Registry items to edit/delete and it most likely would have fixed it faster.
Regardless, thank you for your assistance.
1. Use Windows to Uninstall FBackup 5.1.558
2. Use JV16 Power Tools to purge the Windows Registry of all instances of the word "FBackup"
3. Deleted all of the files & directories in the FBackup directory
4. Installed FBackup 5.1.558 using FBackup-Full.exe
5. Launched FBackup
All is OK now.
Obviously your Upgrade from FBackup 4 to FBackup 5 did not work.
You could have just told me which Windows Registry items to edit/delete and it most likely would have fixed it faster.
Regardless, thank you for your assistance.