FBackup9 won't start a backup job

Carole3303 · Post by **Carole3303** » Wed Sep 28, 2022 9:25 pm

When I try to run a backup job, a popup reads "Could not start Backup for job '....' " with the name of the job given. The backup job has run once, but won't now, and a new job I just created won't run either. I'm using the free version.
"Test" runs, but doesn't yield any visible results.
I'm running Windows 11.

Adrian (Softland) · Post by **Adrian (Softland)** » Thu Sep 29, 2022 7:09 am

Hi,

Which version of FBackup do you use?
Please make sure you have the latest version 9.8.677

Also make sure the bservice.exe process is not blocked by the firewall/antivirus.

svanetempest · Post by **svanetempest** » Thu Sep 29, 2022 8:12 pm

Since the automatic update today to 9.8 build 677 backups failed to run. Bit Defender says that the file bBbackup.exe is infected with a virus Gen:Variant.Babar.68746
Is this a fake call or true?

Adrian (Softland) · Post by **Adrian (Softland)** » Fri Sep 30, 2022 3:54 pm

Hi,

I could not reproduce the problem using Bitdefender Total Security. No issue is reported.
Also we tested FBackup on virustotal and no infections were found.
It seems to be a false positive.
Please put the bbackup.exe process in the exceptions list of the antivirus.

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