Kaspersky causes backup to fail to NAS with V4.6 (but works in V4.0)

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andthebrain
Posts: 1
Joined: Thu May 05, 2011 2:21 am

Post by andthebrain »

I'm running FBackup 4.6.251 and it for most backups to my NAS, it fails (See log snippet below). I believe there is a problem with how it interacts with Kaspersky 2011 firewall. When I pause its firewall, the backup works perfectly; but when I enable the firewall and restart FBackup it fails.
I have experimented with removing directories from the backup, and I have got it to succeed by removing most files, but I'm not sure what about some files/folders causes the process to fail.
I have tried it using FBackup V4.0.125 and it works, however 4.6.251 fails.
[04/05/2011 10:14:57 PM] Archiving files to 2_D.zip

[04/05/2011 10:14:59 PM] Added folder D:\MP3\

[04/05/2011 10:14:59 PM] Added file D:\MP3\desktop.ini

[04/05/2011 10:14:59 PM] Added folder D:\MP3\Easy Listening\

[04/05/2011 10:14:59 PM] Close catalog file "C:\Users\Brian Fraser\AppData\Roaming\Softland\FBackup 4\fkcFiles\Music.fkc"

[04/05/2011 10:14:59 PM] Error: Backup aborted. Reason:

Cannot add file "D:\MP3\Easy Listening1 - ennio morricone - the good the bad and the ugly.mp3" to "\\snuffleupagus\data\Backup\Shadow-FBackup4\Music\2_D.zip".

Zip error: \\snuffleupagus\data\Backup\Shadow-FBackup4\Music\KPZ88AD.tmp

Backup aborted at 04/05/2011 10:14:59 PM with 1 error(s), 0 warning(s)
I have attempted to configure Kaspersky to allow FBackup to do anything, but it seems to have not helped:

- fbackup.exe placed in trusted zone.

- fbackup.exe given all possible exclusions: don't scan opened files, don't monitor application activity, don't inherit restructions from the parent process, don't monitor child application activity, and don't scan network traffic.

- fbackup.exe shown as having full read/write/delete/create permissions.
My machine is:

Intel Core i5, 12 Gig of ram, Windows 7 Home Premium 64-bit (6.1)

I'm running Kaspersky internet security 2011. I am posting a similar message on their forums.


Adrian (Softland)
Posts: 1776
Joined: Thu May 23, 2013 7:57 am

Post by Adrian (Softland) »

Hi,
Please put all .exe files from FBackup installation folder into the exceptions list of the firewall.

Do you know you can monitor your backups remotely with Backup4all Monitor? You can read more here: https://www.backup4all.com/backup4all-monitor.html

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