Missing Backup Log File

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TRBenjeski
Posts: 1
Joined: Tue Aug 27, 2013 2:36 pm

Missing Backup Log File

Postby TRBenjeski » Tue Aug 27, 2013 5:34 pm

Greetings...

I've been using FBackup 4.x for years, and yesterday, I downloaded and installed FBackup 5.0. Afterwards, I performed a customary mirror backup w/test. After the entire backup process concluded, I opened the backup log file to check for warnings, errors, etc. as I customarily do after each backup.

Today, when I attempted to view the backup log file again, it wasn't to be found!

What happened to the backup log file? I didn't delete the text file after I had viewed it yesterday, just closed it.

...TR

Softland
Posts: 1649
Joined: Thu May 23, 2013 7:57 am

Re: Missing Backup Log File

Postby Softland » Wed Aug 28, 2013 2:24 pm

Hi,

Do you have this problem again if you run the backup and restart the application?

Kassandra
Posts: 8
Joined: Tue Aug 20, 2013 12:18 pm

Re: Missing Backup Log File

Postby Kassandra » Thu Aug 29, 2013 11:10 am

Hi,

I have exactely the same problem as TRBenjeski

After the entire backup processes concluded, I opened yesterday evening the backup log files to check them
Today when I attempted to view the backup log files again, they wasn't to be found!
I don´t delete the logfiles.

all namend backup jobs for example: Websites monthly_20130828201803.backup.log
wasn´t found in C:\Users\xxx\AppData\Roaming\Softland\FBackup 5\Logs the named backup jobs

Then i start an new back up and looking in C:\Users\xxx\AppData\Roaming\Softland\FBackup 5\Logs the named backup job was still inside.

After reboot the system log files missing again.

FBackup 5.0/ Win 7 Prof. /64 Bit

Hoping for a tip

Softland
Posts: 1649
Joined: Thu May 23, 2013 7:57 am

Re: Missing Backup Log File

Postby Softland » Mon Sep 02, 2013 9:23 am

Hi,

How large are all the log files in the FBackup's log folder?

Kassandra
Posts: 8
Joined: Tue Aug 20, 2013 12:18 pm

Re: Missing Backup Log File

Postby Kassandra » Mon Sep 02, 2013 11:44 am

Hi,

in the log file 18395 KB
in Backup directory 11 backup jobs with a total of 18 GB

thanks

Softland
Posts: 1649
Joined: Thu May 23, 2013 7:57 am

Re: Missing Backup Log File

Postby Softland » Tue Sep 03, 2013 1:27 pm

Hi,

The limit for the log folder is not set to 20 MB. When exceeding the limit, logs are deleted. We will increase the limit in the next release.

Kassandra
Posts: 8
Joined: Tue Aug 20, 2013 12:18 pm

Re: Missing Backup Log File

Postby Kassandra » Tue Sep 03, 2013 2:59 pm

Hi

Sorry if I made a misunderstanding
The complete log folder in <C:\Users\xxx\AppData\Roaming\Softland\FBackup 5\Logs> has 18395 KB

The Backup folder on my ssd disk has 18 GB

on how much MB log file is currently limited

Thanks

Softland
Posts: 1649
Joined: Thu May 23, 2013 7:57 am

Re: Missing Backup Log File

Postby Softland » Wed Sep 04, 2013 1:15 pm

Hi,

I understand you correctly. The entire log folder is now limited at 20 MB. The limit will be increased in the next release.

Kassandra
Posts: 8
Joined: Tue Aug 20, 2013 12:18 pm

Re: Missing Backup Log File

Postby Kassandra » Wed Sep 04, 2013 4:35 pm

Hi

thanks for answering


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