I did the same thing and ran a backup to the external HD. When I run the Restore from her new laptop, however, it "completes" and says "0 errors," but it also says "0 file(s) and 0 folder(s)," so nothing actually gets restored. I can see that the files are there, and I went through the exact same process as I had done on my laptop. So what went wrong? I've pasted the log below. Thanks for any help![4/7/2014 7:33:04 PM] FBackup 5.0.414
[4/7/2014 7:33:04 PM] C:\Program Files (x86)\Softland\FBackup 5\bRestore.exe /GUI {1C0CBCEF-C57D-4A2E-95F6-AA0483EAC055} /JOB {CDF194E9-73AE-4FDF-AD92-DB2460D3ABEF}
[4/7/2014 7:33:04 PM] Search for "Warning: " and "Error: " to locate warnings and errors in this log file
[4/7/2014 7:33:04 PM] Operating system: Windows 8 Home Edition (build 9200)
Processor[0] : Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz
Processor[1] : Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz
Processor[2] : Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz
Processor[3] : Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz
Physical memory (free/total) : 2269 MB/3977 MB
Admin/BkPriv/RePriv : True/True/True
IsWOW64 : True
Locale : English (United States)
[4/7/2014 7:33:04 PM] Initialize comm
[4/7/2014 7:33:04 PM] GetConsoleComm().Start
[4/7/2014 7:33:04 PM] Open file "C:\Users\Melanie\AppData\Roaming\Softland\FBackup 5\Catalogs\MZ Laptop Backup.fkc"
[4/7/2014 7:33:04 PM] Restoring files from backup "MZ Laptop Backup", start time 4/7/2014 7:33:04 PM
[4/7/2014 7:33:04 PM] Open file ":memory:"
[4/7/2014 7:33:04 PM] Close catalog file ":memory:"
Restored 0 file(s) and 0 folder(s)
Restore operation finished at 4/7/2014 7:33:04 PM with 0 errors
[4/7/2014 7:33:04 PM] Open file "C:\Users\Melanie\AppData\Roaming\Softland\FBackup 5\FBackup.hst"
[4/7/2014 7:33:05 PM] Close catalog file "C:\Users\Melanie\AppData\Roaming\Softland\FBackup 5\Catalogs\MZ Laptop Backup.fkc"
[4/7/2014 7:33:05 PM] GetConsoleComm().Stop
[4/7/2014 7:33:05 PM] Close catalog file "C:\Users\Melanie\AppData\Roaming\Softland\FBackup 5\FBackup.hst"