Shadow Copy

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fullerdf
Posts: 48
Joined: Mon May 07, 2012 4:43 pm

Shadow Copy

Post by fullerdf »

My log files contain these statements.

++++++++++++++++++++++++++
[6/5/2014 9:59:53 PM] Preparing shadow copy
[6/5/2014 9:59:53 PM] Could not create Volume Shadow Copy. Locked files will not be copied. The user needs administrative rights to use Volume Shadow Copy
+++++++++++++++++++++++++++

I do not remember seeing this language before.

What does this mean and what causes it?

If this is a significant issue, what should I do to correct it?

Adrian (Softland)
Posts: 1682
Joined: Thu May 23, 2013 7:57 am

Re: Shadow Copy

Post by Adrian (Softland) »

Hi,

Please send me the complete backup log to info[at]fbackup[dot]com.
I need to see more details as there could be source drives from network and Volume shadow copy does not work for such locations.

fullerdf
Posts: 48
Joined: Mon May 07, 2012 4:43 pm

Re: Shadow Copy

Post by fullerdf »

Email sent

mrtruffle
Posts: 2
Joined: Fri Sep 19, 2014 2:59 pm

Re: Shadow Copy

Post by mrtruffle »

I am also having this error, what was the resolution?

fullerdf
Posts: 48
Joined: Mon May 07, 2012 4:43 pm

Re: Shadow Copy

Post by fullerdf »

Still do not have a resolution to this issue.

Adrian (Softland)
Posts: 1682
Joined: Thu May 23, 2013 7:57 am

Re: Shadow Copy

Post by Adrian (Softland) »

Backing up open files has the following limitations: It works
- only on Windows XP or newer
- only for users with administrator access rights to copy open files
- only on local hard drives
- only on NTFS formatted partitions
- only if the VSS (Volume Shadow Service) is running and it is properly configured

fullerdf
Posts: 48
Joined: Mon May 07, 2012 4:43 pm

Re: Shadow Copy

Post by fullerdf »

Backing up open files has the following limitations: It works
- only on Windows XP or newer
- only for users with administrator access rights to copy open files
- only on local hard drives
- only on NTFS formatted partitions
- only if the VSS (Volume Shadow Service) is running and it is properly configured

I am on Win7 Pro 64 bit SP1 with all updates -- check.
I am the administrator but the backup is being done automatically whether logged in as admin or not. -- Not sure what is required here.
I am backing up to a drive on my network -- that is at least one of the main reasons for backing up, i.e., to lower the risk of local hard drive crashes.
All the drives are NTFS -- check.
VSS ?? Volume Shadow Copy Service ?? VSCS is included in Win7 and I have not disabled it as far as I know -- ?? check I think.

Adrian (Softland)
Posts: 1682
Joined: Thu May 23, 2013 7:57 am

Re: Shadow Copy

Post by Adrian (Softland) »

Hi,

For a scheduled backup: please open Backup Properties->Scheduler->Edit.
Set a username and password for an administrator account in order to run every time that job as administrator.

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